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GAIPARTS FAQ

Do you list full specifications?

Yes. Power tools are listed with voltage, maximum torque, chuck size, and battery platform. Hand tools state the material and finish, and fasteners are listed by diameter, length, and drive type. If a spec is missing from a listing, ask us and we will add it.

Is everything in English?

Yes. The storefront, product pages, and guides are all written in English, with sizes given in both metric and SAE where relevant.

Which battery platform should I buy into?

Choose the platform with the tools you will add later, then buy bare tools instead of new kits. Read the cordless drill buying guide for details.

Do you stock metric and SAE?

Both, on wrench sets, sockets, and fasteners where it matters. See the sizing charts for conversions.

How do I care for my tools?

Wipe steel tools dry after use, oil the bare metal, and store edged tools with protection. Details are on the tool care page.

How long does shipping take?

Orders are processed in 1–3 business days. U.S. standard delivery is usually 5–10 business days after shipping. Use Track Order with your confirmation email.

What is your return policy?

See returns and refunds. Unused tools in original packaging are handled under that policy.

How do I contact you?

Contact or email info@gaiparts.com.